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Full-Stack Software Engineer - Azure Customer Experience
Microsoft Providencia, Archipiélago de San Andrés, Providencia y Santa Catalina, Colombia hace 4 días 10 solicitudes
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This postion is fully remote and is available for applicants located anywhere in Mexico and Colombia
We are looking for a motivated and talented Software engineer to join a dynamic Azure Customer Experience team.
In Azure, we are on a mission to be the world's most reliable, distributed cloud. “Quality” is critical to this mission and it is not a finite destination. It requires continual, habitual investment throughout the development and service lifecycles. Quality is directly tied to customer trust, and it must continually be earned. We live and breathe quality and engineering fundamentals.
We own the Customer Support Platform for Azure, which includes experiences for Azure Customers and Support professionals. We are on the journey of transforming Azure customers into Azure fans. Our top-level objectives include winning customer satisfaction by providing the help they need and reducing customer pain time. We enable other Azure product/service teams to build a best-in-class Diagnose and Solve experiences on top of our self-served extensible platform. Our team believes in living the core Microsoft values of Respect, Integrity and Accountability.
We are looking for a collaborative and skilled engineer with a growth mindset who would love to work in an agile development team, embrace and solve new technology challenges. As a Software Engineer on this team, you will have ample opportunities for growth, to make a positive impact and obtain valuable experience across the spectrum of technologies, from UI to back-end. You will be a meaningful part of a growing team that values diversity of thought and recognizes everyone for their personal strengths and desire to learn and grow.
We measure our success in terms of Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs). You will be responsible for driving the service quality, instrumentation, reliability, and scalability metrics at every point in the development process. You will have an opportunity to impact the bottom line of our service stack directly. We use a variety of technologies in building our products such as: C#, Node.js, Azure, Service Fabric, Azure Kubernetes, JavaScript, AJAX, React, Web API etc.
On our team, we strive to build lasting relationships, and we make each other better by supporting, mentoring, laughing, and empathizing. We believe strongly that diversity and empathy are key to building great teams and crafting visionary products with global appeal. We value variety in perspectives and backgrounds, and work together to create an inclusive environment that supports this.
Responsibilities
Requirements
These requirements include, but are not limited to the following specialized security screenings
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
#AZCXP
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
We are looking for a motivated and talented Software engineer to join a dynamic Azure Customer Experience team.
In Azure, we are on a mission to be the world's most reliable, distributed cloud. “Quality” is critical to this mission and it is not a finite destination. It requires continual, habitual investment throughout the development and service lifecycles. Quality is directly tied to customer trust, and it must continually be earned. We live and breathe quality and engineering fundamentals.
We own the Customer Support Platform for Azure, which includes experiences for Azure Customers and Support professionals. We are on the journey of transforming Azure customers into Azure fans. Our top-level objectives include winning customer satisfaction by providing the help they need and reducing customer pain time. We enable other Azure product/service teams to build a best-in-class Diagnose and Solve experiences on top of our self-served extensible platform. Our team believes in living the core Microsoft values of Respect, Integrity and Accountability.
We are looking for a collaborative and skilled engineer with a growth mindset who would love to work in an agile development team, embrace and solve new technology challenges. As a Software Engineer on this team, you will have ample opportunities for growth, to make a positive impact and obtain valuable experience across the spectrum of technologies, from UI to back-end. You will be a meaningful part of a growing team that values diversity of thought and recognizes everyone for their personal strengths and desire to learn and grow.
We measure our success in terms of Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs). You will be responsible for driving the service quality, instrumentation, reliability, and scalability metrics at every point in the development process. You will have an opportunity to impact the bottom line of our service stack directly. We use a variety of technologies in building our products such as: C#, Node.js, Azure, Service Fabric, Azure Kubernetes, JavaScript, AJAX, React, Web API etc.
On our team, we strive to build lasting relationships, and we make each other better by supporting, mentoring, laughing, and empathizing. We believe strongly that diversity and empathy are key to building great teams and crafting visionary products with global appeal. We value variety in perspectives and backgrounds, and work together to create an inclusive environment that supports this.
Responsibilities
- Building platform and experiences for Azure customers to empower them with best-in-class products and services.
- Working with Azure Product/Service teams and customers to implement scalable self-serve solutions.
- Ensure high quality, secure, scalable and performant code.
- Support customers and livesite in a DevOps model.
- A positive attitude and a passion for software development and quality.
- A minimum of 1-2 years development experience
- Experience writing software in one or more high level language including C++, C#, and/or
- JavaScript/Typescript/React.
- Strong problem solving, design, coding and debugging skills.
- Drive for execution and results, while delivering quality software for large scale projects.
- BS or MS in computer science or related degree
Requirements
These requirements include, but are not limited to the following specialized security screenings
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
#AZCXP
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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